SHIPPING & RETURNS
Standard delivery to any UK mainland and Northern Ireland address is Free this is by Royal Mail 2nd Class post. For faster delivery 1st Class its £3.50 on all orders. We offer a standard delivery by DPD at £5.99.
Orders placed by 2pm take up to 1-3 workings days (please allow an extra day when this includes a Bank Holiday) when sent with Royal Mail.
Our carries are DPD & Royal Mail. DPD are used to for heavier parcels, with smaller/lighter parcels Royal Mail sent via Royal Mail.
We can offer express delivery for those occasions when you need your order sooner, this costs £5.99 and ensures next working day delivery to most UK mainland addresses Monday - Friday for orders placed before 12:30pm. Unfortunately, express delivery cannot be guaranteed in certain areas, these include Northern Ireland, Isle of Man and the Scottish Highlands and Islands.
Sadly, we’re unable to deliver to anywhere outside of the UK, such as the Channel Islands or Eire.
If you haven’t received your goods within 10 working days of placing your order, contact our Customer Experience Team on
Return & Exchange Policy
You can return any part of your order at any time within 28 days of receipt, for a full no-fuss refund or exchange. Simply complete the returns form included in your parcel and indicate whether you would like an exchange or refund. Please make sure your items are unused or damaged. There is no need to contact us in advance of sending a return.
Goods are returned at your own expense except when damaged or faulty. The A Pretty Perfect Gift guarantee is in addition to your statutory rights.
Please send all returns to: Order Returns A PRETTY PERFECT GIFT 24 Alderney Road Erith Kent DA82JD
Nothing in this Returns Policy affects your statutory rights.